Privacy Policy

Working in the timber industry for over 150 years

Our Policies

Anything which has an effect on business performance and results must be viewed with regard to our responsibilities, risks and return. Therefore we have adopted an Integrated Management System. Our Integrated Management system provides a clear picture of all aspects of the business, how they affect each other and their associated risks. It integrates all components of a business, such as customer service, quality, health and safety, environment, people management, finance, etc. into one coherent management approach so as to enable the achievement of the businesses purpose and mission.


A Quality Assurance Management system gives confidence to the business and its customers that it is able to provide products that consistently fulfil requirements. Our Integrated Management System provides the framework to deliver customer satisfaction and to improve current levels of service to customers and other interested parties. These measurements ensure compliance with the international standard BS EN ISO 9001.

James Donaldson & Sons is firmly behind the idea that confidence in a product can be gained from an approved quality management system and quality manuals. James Donaldson & Sons Ltd, is accredited with the internationally recognised standard BS EN ISO 9001. We were one of the first companies in our industry to achieve this award.


As a company, we pushed for a formal commitment to the environment from the industry. We fully endorse the requirements of the all chain of custody schemes, and have installed have systems and procedures in place to meet the demands of the chain of custody requirements.

  • James Donaldson Timber Ltd was the first Donaldson site to achieve certification to FSC in May 2002. They later added PEFC certification in May 2004.

    • FSC Certificate number CU-COC-827075
    • PEFC certificate number CATG-PEFC-404
  • Donaldson Timber Engineering Ltd was the first truss rafter manufacturing company in the UK to obtain chain of custody certification in May 2004.

    • PEFC certificate number CATG-PEFC-406.
  • MGM Timber (Scotland) Ltd was the first merchant business in Scotland to achieve certification at all locations in July 2006.

    • FSC Certificate number CU-COC-827076
    • PEFC certificate number CATG-PEFC-405
  • Parker Kislingbury Ltd added PEFC certification to their existing FSC certification in January 2007 when Donaldson's bought the company. In July 2007, PK also added certification which covers OLB and SGS.

    • FSC Certificate number CU-COC-8270744
    • PEFC certificate number CATG-PEFC-403

Health & Safety:

The health, safety, and welfare of our employees, suppliers and customers is something we take very seriously at Donaldson's.

We are committed to ensuring that our products and processes allow our stakeholders to return home from work in the same condition they arrived. It is therefore our policy to do all that is reasonable and practicable to prevent personal injury, and to protect everyone from foreseeable work hazards - including the public.

  • Achieve and exceed legal and regulatory standards
  • Ensure that our commercial activities preserve everyone's health, safety and welfare
  • Provide and maintain safe systems of work including plant and equipment
  • Provide information, instruction, training, and supervision to enable employees to perform their work safely and effectively
  • Provide a means of communication through the management structure to ensure all matters of health, safety & welfare are dealt with in the appropriate manner
  • Continually strive for improvements in our performance
  • Consult with either Employee or Trade Union appointed Works Council Members, on all matters which may have a bearing on health and safety in the workplace


As a family owned business, James Donaldson & Sons Limited has a strong tradition of doing business in a responsible way, it is ingrained in our culture and values and therefore how we do business. This encompasses the Health, Safety and Welfare of our employees, suppliers and customers and we therefore acknowledge our responsibilities under the Modern Slavery Act 2015.


  • The Modern Slavery Act 2015


Modern slavery is a crime and a gross violation of fundamental human rights. It takes various forms, such as slavery, servitude, forced and compulsory labour and human trafficking, all of which have in common the deprivation of a person’s liberty by another in order to exploit them for personal or commercial gain. We have a zero-tolerance approach to modern slavery and we are committed to acting ethically and with integrity in all our business dealings and relationships and to implementing and enforcing effective systems and controls to ensure modern slavery is not taking place anywhere in our own business or in any of our supply chains.

Reference Data:

  • Global Slavery Index
  • Corruption Perception Index

Our Commitment:

We are also committed to ensuring there is transparency in our own business and in our approach to tackling modern slavery throughout our supply chains, consistent with our disclosure obligations under the Modern Slavery Act 2015. We expect the same high standards from all of our contractors, suppliers and other business partners, and as part of our contracting process, we include specific prohibitions against the use of forced, compulsory or trafficked labour, or anyone held in slavery or servitude, whether adults or children, and we expect that our suppliers will hold their own suppliers to the same high standards.

This policy applies to all persons working for us or on our behalf in any capacity, including employees at all levels, directors, officers, agency workers, seconded workers, volunteers, interns, agents, contractors, external consultants, third-party representatives and business partners.

This policy does not form part of the employee contract of employment and we may amend it at any time.

Group Structure:

Responsibility for the Policy

  • The Board of Directors has overall responsibility for ensuring this policy complies with our legal and ethical obligations, and that all those under our control comply with it.
  • The Group Managing Director has primary and day-to-day responsibility for implementing this policy.
  • The Group HR Director has responsibility for monitoring its use and effectiveness, dealing with any queries about it, and auditing internal control systems and procedures to ensure they are effective in countering modern slavery.
  • Management at all levels are responsible for ensuring those reporting to them understand and comply with this policy and are given adequate and regular training on it and the issue of modern slavery in supply chains.

Compliance, Due Diligence and Audit:

  • In accordance with the Timber Trade Federations Responsible Purchasing Policy (RPP) we have taken steps to ensure that all timber and timber products supplied are in accordance with EU Timber Regulations. PEFC and FSC standard certification schemes support international conventions to eliminate all forms of forced or compulsory labour, the abolition of child labour and the elimination of discrimination in respect of employment and occupation. We audit our product supply chain to ensure they meet the requirements for the chain of custody management systems on an annual basis.
  • Risk assessments will be completed annually within the supply chain and supplier compliance reports obtained.
  • The prevention, detection and reporting of modern slavery in any part of our business or supply chains is the responsibility of all those working for us or under our control. You are required to avoid any activity that might lead to, or suggest, a breach of this policy.
  • You must notify the Group HR Department if you believe or suspect that a conflict with this policy has occurred, or may occur in the future. This can be reported in accordance with our Whistleblowing Policy.
  • We aim to encourage openness and will support anyone who raises genuine concerns in good faith under this policy, even if they turn out to be mistaken. We are committed to ensuring no one suffers any detrimental treatment as a result of reporting in good faith their suspicion that modern slavery of whatever form is or may be taking place in any part of our own business or in any of our supply chains. Detrimental treatment includes dismissal, disciplinary action, threats or other unfavourable treatment connected with raising a concern.
  • chains. Detrimental treatment includes dismissal, disciplinary action, threats or other unfavourable treatment connected with raising a concern.
  • Our zero-tolerance approach to modern slavery must be communicated to all suppliers, contractors and business partners at the outset of our business relationship with them and reinforced as appropriate thereafter. Appendix 1 sets out supplier requirements under the act to ensure company compliance.
  • An annual statement of compliance will be posted on the James Donaldson and Sons Limited Group website.


  • Training on this policy, and on the risk our business faces from modern slavery in its supply chains, forms part of the induction process for all individuals who work for us, and compliance training will be provided as part of the internal audit process.

Breaches of this Policy:

  • Any employee who breaches this policy may face disciplinary action, which could result in dismissal for misconduct or gross misconduct.
  • We may terminate our relationship with other individuals and organisations working on our behalf if they breach this policy.

Appendix 1:

Supplier Compliance with James Donaldson Anti-slavery and Human Trafficking Policy

A Modern Slavery Supplier Compliance Questionnaire should be completed by all suppliers assessed as medium or high risk due to county of supply on an annual basis. This will be issued in January each year.

All Suppliers shall notify James Donaldson and Sons Limited as soon as it becomes aware of :

  • Any breach, or potential breach, of the Anti-slavery Policy; or
  • Any actual or suspected slavery or human trafficking in a supply chain which has a connection with their supply agreement with James Donaldson and Sons Limited

Where the risk is confirmed as medium or high:

The Supplier shall prepare and deliver to James Donaldson and Sons Limited no later than 31st January each year, an annual slavery and human trafficking statement setting out the steps it has taken to ensure that slavery and human trafficking is not taking place in any of its supply chains or in any part of its business.

This should include information on its records to trace the supply chain of all Goods and Services provided to James Donaldson and Sons Limited and implement annual supplier and subcontractor audits either directly or through a third party auditor to monitor compliance with the Anti-slavery Policy.


The Supplier represents warrants and undertakes that it conducts its business in a manner that is consistent with the Anti-slavery Policy.


James Donaldson and Sons Limitedmay terminate the supplier agreement with immediate effect by giving written notice to the Supplier if the Supplier commits a breach of the Anti-slavery Policy .